Brandon Payne | Learning Program Highlights

A Vision for Empowered Learning

As a program strategist and educator, I specialize in crafting digital literacy, career pathway, and community-centered certification programs. This page showcases impactful initiatives I've led, focusing on empowering underserved communities and catalyzing career growth for emerging professionals.

My Core Strengths in Program Design

Scalable & Adaptable Learning Models: Designing frameworks that flex to diverse learner needs and environments.
Community-Centric Engagement: Cultivating peer-driven strategies for deeper participant involvement and retention.
Results-Oriented Focus: Driving initiatives with clear, trackable outcomes and impactful employer collaborations.

Digital Certification Program: Queens Public Library

Senior Digital Literacy Instructor | Pioneering MOS Certification

The Challenge: Bridging significant digital literacy gaps within underserved communities.

Impact: Designed and scaled a high-impact Microsoft Office Specialist (MOS) Certification program, directly addressing critical skill deficits.

Strategic Innovations:

Curriculum Development: Developed comprehensive curriculum standards and engaging training materials for in-person and virtual (Google Classroom) environments.
Needs Assessment & Customization: Conducted needs assessments to identify skill gaps and tailored curricula to create positive learning outcomes and strong community relationships.
Program Logistics & Efficiency: Managed scheduling, attendance tracking, and progress reporting, ensuring seamless program execution.
Brand Presence & Outreach: Created outreach content across various channels to establish brand presence for the Queensbridge Tech Lab.
Adaptive Hybrid Delivery: Engaged over 200 learners annually through dynamic in-person and Google Classroom modalities.

Tangible Outcomes:

75% Program Completion Rate: Significantly exceeded the industry average of 30%.
60% Skill Retention: Demonstrated robust knowledge retention at the 3-month follow-up.

Media Instructor: BRIC Arts & Media

November 2019 – November 2021 | Brooklyn, NY

Impact: Designed engaging multimedia training and robust curricula for creative skill development.

Key Contributions:

Multimedia Content Creation: Developed video and podcast training materials using Adobe Creative Suite, enhancing engagement for over 150 participants.
Instructional Design & Curriculum: Built structured curricula based on best practices, aligning with learner and organizational objectives.
Assessment Frameworks: Created and structured assessment frameworks for student skill development and future exhibitions, demonstrating program management and cross-functional collaboration.

College & Career Pathways Coach: Brooklyn Public Library

November 2018 – November 2019 | Brooklyn, NY

Impact: Guided students through career readiness with tailored workshops and personalized coaching.

Key Contributions:

Career Readiness Workshops: Designed and facilitated workshops on resume-building and presentation skills, leveraging Microsoft Office Suite.
Data-Driven Progress Tracking: Managed detailed progress databases for 50+ students, generating reports to inform training adjustments and demonstrate continuous improvement.
Personalized Guidance: Conducted weekly one-on-one sessions, tracking progress and providing tailored support toward professional credentials.

Community Education & Technology Specialist: The Point CDC

November 2016 – September 2018 | Bronx, NY

Impact: Orchestrated comprehensive community education and technology support programs.

Key Contributions:

Program Coordination: Coordinated community education programs and staff development trainings for diverse populations, demonstrating strategic program management.
Workshop Administration: Administered workshops, developing essential learning materials and job aids for both staff and community members.
Technical Support: Provided critical A/V equipment support, ensuring seamless operations and minimizing downtime during key sessions.

Social Media Coordinator: Access Mindfulness

September 2017 – June 2018 | New York, NY

Impact: Drove brand visibility and operational efficiency through strategic digital marketing and program coordination.

Key Contributions:

Workshop & Go-to-Market Strategy: Led coordination and implemented go-to-market strategies, enhancing operational efficiency through data-driven improvements.
Digital Content & Brand Visibility: Managed website layout and executed strategic content creation to boost user education and brand visibility.
Educator Program Facilitation: Facilitated education programs for NYC educators, developing curriculum standards and building relationships with partners to enhance community engagement and contribute to program growth.